Like dirty vehicles? Neither do we so help us keep things tidy. We take pride in the cleanliness of our vehicles. In order to keep things pristine, we need you to treat the vehicles like you would your own - unless you party like a rock star and trash your stuff -then disregard that part and keep the vehicle clean anyway. If there’s an excessive amount of mud, food, spills, pet hair, or stains, we may have to charge a cleaning fee. We like to avoid hidden fees so please don’t leave any hidden stains. Thank you! -Road Warrior Tour Rentals Cleaning Staff
HOUSEKEEPING
Requirements
To rent a van from Road Warrior Tour Rentals you must be 21+ and have a valid drivers license. Your driver/drivers must have comprehensive insurance (Liability and Collision Coverage)
Road Warrior Tour Rentals Allows 2 Drivers per rental included. Extra drivers would add $10 per driver. All drivers must sign the DocuSign Rental agreement.
Rental Times
Rentals are for 24 hours. (Ex: 24 hours = 1 Day 25 hours= 2 Days)
*Due to demand there is a 2 Day minimum on all rentals.
Mileage
Each day of a rental includes 300 Miles. Each additional mile over you will be charged .35 cents per mile
When picking up and dropping off in Tennessee we do not allow you to leave a vehicle. Please make arrangements for transportation on your rentals. In Cincinnati and Indiana we do not prefer you leave a vehicle but on a case by case basis we can discuss arrangements.
PICK UP AND DROP OFF
Sprinters run on diesel fuel only. Gasoline can destroy the fuel systems and create costly repairs. Should you add gas to the tank STOP IMMEDIATELY and contact Road Warrior Tour Rentals. Sprinters also require a little bit of extra TLC. Please be mindful of your clearance. Very few parking garages accommodate the clearance of our Sprinter. Also be mindful of Hotel overhangs and restaurant clearances. If you are in doubt please do not risk it. You will be liable for damage to the top of our Sprinter. Also periodically Sprinters need DEF fluid. On longer trips we may ask you fill it with DEF or change the oil (10,000 mile intervals or when indicated). Keep receipts and you will be reimbursed for maintenance.
Sprinter Care
Towing
A Trailer can be towed by all of our vans. However towing adds extra wear and tear on engines and transmissions. We charge an extra $10/day when towing. Also should we need to help provide emergency transportation to you in the event of a breakdown most rental companies vehicles do to not have tow packages on their vehicles so we cannot guarantee you'll be taken care of. Therefore, you TOW AT YOUR OWN RISK
Smoking
No smoking or vaping! Are you crazy?! Not sure how you do it at home but please do not smoke in our vehicles. We're sure your mother taught you better but we thought we'd make sure to mention it. If you have a temporary lapse of judgement we may charge up to $500 to recondition the vehicle. Please don't have a temporary lapse of judgement.
Parking/traffic
violations
If you have been a Road Warrior long enough you've encountered your share of tolls, tickets, and perhaps that parking violation. Should you encounter one of these road obstacles you will be responsible for payment. If Road Warrior Tour Rentals receives the ticket you will be billed with an additional $25 service charge. Drive Safely!
Reservation deposits are final within 30 days of your rental. If you need to switch dates we will credit your deposit to the new dates if within 2 weeks of your rental. Cancellations on day of rental require complete payment of rental.
Cancellation policy
Road Warrior Tour Rentals require a 20% reservation deposit to secure your rental. The balance of your rental is to be paid prior to leaving on your trip. For touring artists we can arrange a payment schedule to fit your tour. Ask for details.
Payments
Road Warrior Tour Rentals offers free WiFi on all of our rentals. These devices do require a good connection to cellular signal. In the Chevy vehicles it is provided through OnStar service and in the Sprinter through Verizon. If you experience difficulty with your connection please let us know. We will do all we can to help. However we do not reimburse for poor performance of WiFi as it is beyond our control.
*In the Sprinter the hotspot may not perform as well for older devices. If this is the case you can change the setting on the Verizon Jetpack to 2.4 GHz WiFi. This may cause slower performance but older devices can connect.
Wifi
Road Warrior Tour Rentals offers a Collision Damage Waiver. CDW is not an insurance and is not mandatory. It is meant to protect you from responsibility of damage to the vehicle in excess of $2500. We charge $15 per day for this protection with a $2500 deductible. This protects you on exterior damage only and does not include interior or electronics and it does not cover personal items. You will be responsible for 100% of the damage if it is due to a clearance issue. CDW is void if you do not follow the parameters of your rental agreement. No third party will be covered by CDW. Authorized driver(s) only will be covered.
COLLISION DAMAGE WAIVER
The road is full of many hazards. Dump trucks spraying rocks all over the interstate, crazy soccer moms veering into the shoulder kicking up rocks, construction workers who forgot to put away that container of nails that just fell off the tailgate…You get the point. We offer 24 hour roadside assistance complimentary on all your rentals. However the cost to replace a tire or repair/replace a windshield is on you. After all you are the one out there having a great road trip. You can waive responsibility for this damage by purchasing Road Warrior Tour Rentals Road Hazard Protection for $5 per day. It is not mandatory but there may be a crazy soccer mom in your path. It’s your choice.