At Road Warrior Tour Rentals, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information gathered from our van rental customers, particularly concerning transactions processed through Square and document management facilitated by DocuSign. By engaging with our services, you consent to the practices described in this policy.
Information We Collect:
Personal Information: We may collect personal information such as your name, contact details (including address, email, and phone number), driver's license information, and payment card details when you rent a van from us.
Transaction Information: When you make payments for van rentals, we collect transaction details through Square, including payment card information, billing address, and transaction history.
Documentary Information: In the rental process, we may use DocuSign to manage and obtain electronic signatures on rental agreements, waivers, and other documentation. This may include personal details provided within these documents.
How We Use Your Information:
Service Provision: We use the information collected to provide you with van rental services, including processing reservations, facilitating payments through Square, and managing rental agreements via DocuSign.
Communications: We may use your contact information to communicate with you regarding your van rental bookings, updates, promotions, and customer support inquiries.
Legal Compliance: Your information may be used to comply with legal obligations, such as tax reporting requirements or responding to lawful requests from government authorities.
Information Sharing and Disclosure:
Third-Party Service Providers: We may share your information with trusted third-party service providers such as Square and DocuSign to facilitate payment processing and document management securely.
Legal Obligations: We may disclose your information in response to legal proceedings, court orders, or government regulations, or to protect our rights, property, or safety, or that of our customers or others.
Data Security Measures:
Encryption: We employ industry-standard encryption protocols to protect your personal and financial information during transmission and storage.
Access Controls: Access to customer information is restricted to authorized personnel only, and strict access controls are implemented to prevent unauthorized access.
Regular Security Audits: We conduct regular security audits and assessments of our systems and processes to identify and address potential vulnerabilities.
Your Privacy Choices:
You have the right to:
Access and update your personal information.
Opt-out of receiving marketing communications from us.
Request deletion of your personal information, subject to legal and contractual obligations.
Changes to this Privacy Policy:
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.
Contact Us:
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at ryan@roadwarriortourrentals.com